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Hello. I am trying to modify the signature for one of our users through Blackberry ... Server Admins forum

  1. #1
    craws01's Avatar
    craws01 no está en línea Stack level 1
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    Can't access Auto Signature field on Redirection tab

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    Hello. I am trying to modify the signature for one of our users through Blackberry Manager on our BES 4.0, but the auto signature field is "grayed out" and therefore, can't be modified. This field can be modified for some users, but not for others. Does anyone know if there is a good reason why this happens or is this a bug?

  2. #2
    hayden's Avatar
    hayden no está en línea Stack Mod
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    Re: Can't access Auto Signature field on Redirection tab

    Remove and re-add the device to BES so that it takes the IT policy and enable this option. Also in the device list click and explore the settings for that PIN (device) and be sure all settings are the same for that group of users.

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