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Having an issue with this new curve not wanting to activate. I have a few ... Server Admins forum

  1. #1
    Feign's Avatar
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    Cannot activate Curve 8900

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    Having an issue with this new curve not wanting to activate.

    I have a few Curve 8320s as well as some Storm 9530s on my current BES setup. These are all Verizon phones but the Curve 8900 is an AT&T phone on a personal account instead of a business one.

    At the enterprise activation screen, the only difference I can see is a spot for "Activation Server Address" field. I have left it blank as well as put my BES server address in. The phone just sits at the "Activating zzz@yyy.com" and does not activate.

    Any help? Kind of at a loss right now.

  2. #2
    Feign's Avatar
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    User only has the data plan...does he need to have a Blackberry plan to connect to a BES server?

  3. #3
    azstar's Avatar
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    Yes, the user needs a BES plan in order to connect.
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  4. #4
    MotoUp's Avatar
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    Quote Originally Posted by azstar View Post
    Yes, the user needs a BES plan in order to connect.
    Az is right, you need the corporate provisioning plan in order to activate it on the BES.

  5. #5
    Feign's Avatar
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    Thanks for the answer. I saw something similar after a little more searching.

  6. #6
    thbassman's Avatar
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    yeah ther is a plethra of info her!
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