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Hi, One of our users is having an issue with Calendar.... The user is deleting ... Server Admins forum

  1. #1
    Fogster's Avatar
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    Calendar - deletion of reoccuring meetings

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    Hi,

    One of our users is having an issue with Calendar....

    The user is deleting reoccuring appointments from his Laptop running Outlook 2000 (the version could be 2003, i spoke to the users PA who wasn't too sure)
    the appointment is deleted in Outlook and then when the Blackberry synchronises it deletes all entries for that day (eg Today the user deleted a reoccuring appointment that occurs every Thursday, he would lose all entries for today)

    Our BES server is running version 4.0.2.4
    The version of Exchange is 2000 with SP3

    Any help will be appreciated :-)

  2. #2
    saukrateaz's Avatar
    saukrateaz no está en línea Stack level 3
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    Does it delete all entries for that day in the Blackberry, or in outlook or both?
    "When you do the common things in life in an uncommon way, you will command the attention of the world."
    -George Washington Carver

  3. #3
    Fogster's Avatar
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    Sorry - it deletes all entries in the Blackberrys Calendar for that day. Outlook Calendar is unaffected.

    Oh and they changed the story slightly - it deletes all entries in the Blackberry Calendar for everyday of the reoccuring appointment. When asked if they have tried resyncing the Blackberry I was informed that they hadn't tried that..........

  4. #4
    saukrateaz's Avatar
    saukrateaz no está en línea Stack level 3
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    When they delete the reoccurring appointment, It asks if they want to delete the series or the occurrence. Make sure they are saying they want to delete the occurrence and not the series.
    "When you do the common things in life in an uncommon way, you will command the attention of the world."
    -George Washington Carver

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