Can anyone comment on whether this is worth using at all to monitor the BES....

I have tried to install the service, but it wont start due to the following:
The BlackBerry User Administration Service service terminated with service-specific error 0 (0x0).

Apparently this is due to the MAPI profile - not true! I have changed this in the registry HKCU\Sware\RIM\BES\Admin, but no avail - i assume that the MAPI profile is simply the account name of the BesAdmin mailbox...

If I try to delete the service: sc delete 'servicename' it tells me that it's not an installed service, if I try and install again - the service already exists!!!

Any suggestions