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I'm seeing a lot of Blackberry Synchronization errors on 4 Blackberry servers, which are all ... Server Admins forum

  1. #1
    jparker1's Avatar
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    Blackberry Synchronization errors

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    I'm seeing a lot of Blackberry Synchronization errors on 4 Blackberry servers, which are all running the latest 4.0 patch/hot fix on a GroupWise 6.5 platform. (upgrading to Exchange come late October so we are not upgrading to BES 4.1 for GW.)
    sample error from BES1:

    Event ID: 16029
    [SYNC-DSession] No XML Request(s) is successfully sent to PIM connector(s). (Ken Redick:1235, SID=1204871716, CLID=14300, ECLID=47)

    Event ID: 16025
    [SYNC-PIMConnector] DevMgmt connector crashed after SyncServer sent XML to it. [UserID=1235]

    These 2 event id continue for multiple users. Is this a PIN issue or something else. Should this be of any concern?

    Thanks in advance.
    JP

  2. #2
    qc_metal's Avatar
    qc_metal no está en línea Developer
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    Hmm... I've seen where a reinstallation of the MS XML Parser Service Pack 4 (or whatever the current SP is) will help with issues similar to this.

    Let us know if that helps.

  3. #3
    jparker1's Avatar
    jparker1 no está en línea Stack level 1
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    MS XML Parser Service Pack 4 wasn't installed at all. I've installed, but getting the same errors. Should I re-boot to see this possibly take affect?

  4. #4
    jparker1's Avatar
    jparker1 no está en línea Stack level 1
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    rebooting did the trick btw cheers

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