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Among the things I use this tool for is checking the phone lines are assigned ... Server Admins forum

  1. #1
    surociam's Avatar
    surociam no está en línea Stack level 1
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    Blackberry Handheld Configuration Tool missing phone numbers

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    Among the things I use this tool for is checking the phone lines are assigned properly, and which carriers they are on. We have about hundred or so lines spread out in three countries, but
    mostly the U.S.

    Lately I have noticed new users who are on our single BES server, who have BlackBerry
    Curve (8300) do not show up with all the data. BBHCT is aware they have 8300 model,
    but does not know the BES version, and does not know the phone number.

    BES Server version 4.0.5.6
    BlackBerry Handheld Configuration Tool version 4.0.5.7

    Is this something that works only if I upgrade BES?

    Thanks in advance.

    Jason

  2. #2
    siccmade's Avatar
    siccmade no está en línea Stack level 4
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    Re: Blackberry Handheld Configuration Tool missing phone numbers

    that would be the first thing i would try.
    TMO:MYTOUCH 3G SLIDE
    ROM:SlideMeRoot5r1
    KERNEL:2.6.29-5F8ED14

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