Results 1 to 6 of 6

Hi Just wondering if anyone has come across this problem before. When my users set ... Server Admins forum

  1. #1
    DomConway's Avatar
    DomConway no está en línea Stack level 3
    Join Date
    Sep 2006
    Posts
    118

    Question Birthday syncing issue

    Advertisement



    Hi

    Just wondering if anyone has come across this problem before. When my users set a contact's birthday in Outlook on their PC, it syncs to their BB, as the PIM Sync Mapping on the BES has Desktop Field Birthday mapped to Device Field Birthday (surprisingly!) However, the birthday on the handset contact always shows one day earlier than the birthday that is set in the Outlook contact! This is driving me mad - such a small thing but I just can't figure out why it's happening. The BES and the devices and the PCs all have the same time zone so that's not the issue.

    So a step-by-step of what's happening:
    - create contact in Outlook with a birthday of say 06-06-06
    - check contact on BlackBerry and the birthday is showing as 05-06-06
    - check contact in Outlook and the birthday is definitely still 06-06-06!

    Strangely, if I set birthdays in a new contact on the BlackBerry the correct date appears in the contact in Outlook... Any suggestions much appreciated!

    Thanks
    Dom

  2. #2
    Jive's Avatar
    Jive no está en línea Stack level 1
    Join Date
    Oct 2008
    Posts
    5
    It's not something as silly as the BES server (assuming it's on a seperate server to your exchange server) having the wrong date on it, ie a day behind?

    I've just checked a couple of my contacts and they are synched correctly.

  3. #3
    DomConway's Avatar
    DomConway no está en línea Stack level 3
    Join Date
    Sep 2006
    Posts
    118
    Thanks for the response Jive. I double-checked and the BES has the same date/time and is in the same time zone as Exchange.

  4. #4
    Jive's Avatar
    Jive no está en línea Stack level 1
    Join Date
    Oct 2008
    Posts
    5
    Is that happening for every single user?

    I'm going to check to see whether any of our other users have the same problem .. and yep they all work, which is of absolutely no help to you

    Certainly baffling ... are all the BB set to network time and not BB time?

    > Options > Date/Time > change Date/Time Source to Network instead of BlackBerry

  5. #5
    RCode's Avatar
    RCode no está en línea Stack level 3
    Join Date
    Mar 2007
    PIN/ID
    304F0A29
    Posts
    139
    That happened to me... my birthday was last Monday, the 13th, and my blackberry reminded me on Sunday, that it was my birthday. I thought I must have been crazy, if I had put my birthday reminder incorrectly in to my calendar, but I just ignored it.

    Maybe it's for married guys, so the BB gives them an extra to buy that gift they forgot about.

  6. #6
    DomConway's Avatar
    DomConway no está en línea Stack level 3
    Join Date
    Sep 2006
    Posts
    118
    It is happening for all users, but not for every contact for all of the users. Some contacts are fine but I can't see what they have in common. They are all set to Network Time.

    Maybe you're right RCode, very forward-thinking of RIM!

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •