When applying a hot fix to your BB server (i.e. 126.96.36.199 to 188.8.131.52) or upgrading ... Server Admins forum
BES upgrade procedures
When applying a hot fix to your BB server (i.e. 184.108.40.206 to 220.127.116.11) or upgrading the service pack (i.e. 18.104.22.168 to 22.214.171.124) does or should the BB services be stopped before the install or can any of the above be done while they are running?
Thanks in advance
You do not NEED TO stop the services as the service pack/hot fix will automatically do all this for you. Some people do it so people using the blackberries are not making changes previous to the upgrade, say stopping services 5-10 minutes before the upgrade. Ensure that you have a full backup of the server and databases before you move forward.
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