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Hi, maybe you can help me with my small problem... My chef insists in the ... Server Admins forum

  1. #1
    danielb's Avatar
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    BES Upgrade license

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    Hi,

    maybe you can help me with my small problem...

    My chef insists in the assertion that, if you add an upgrade license (Small Business Server to Enterprise Server) to the license manager, it does not appear in the list.

    Is that correct?

    I am a little bit confused because we got no records for this special upgrade license and I really need to recover it.


    Could you help me with that?


    Many thanks in advance,
    Best regards,

    Daniel

  2. #2
    knottyrope's Avatar
    knottyrope no está en línea Stack Professional
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    You need to upgrade it with the Enterprise server upgrade package IIRC.

    Simple download and install, takes less than 20 min if all goes well.
    Obi-Wan Kenobi says "Use the search Luke", and Yoda says "RTFM, you should"
    Torch 9800 on BES 4.1.7 MR3, SQL 2005, Exch 03 with 250 hopeless users

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  3. #3
    solah's Avatar
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    A few months ago my company had a cutover to a new server, a SP update and an upgrade from Small Business to the full fledged BES. It was late at night and we didn't have RIM support or a vendor contact available to get us an upgrade package installer so we went ahead and put the license directly in. The server automatically recognized the key, and set itself to full BES. We were immediately able to go beyond the 15 user limit and have had no issues at all since.

    Of course, these things can vary between version so it may be best to go with whatever RIM suggests. For us, we installed BES small business for Groupwise 4.1.3 on the new server, imported the DB, upgraded to 4.1.4 and then upgraded the license.

    Hope that helps.

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