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Hey everyone - I am not a BES admin, but I run through a BES ... Server Admins forum

  1. #1
    curve247's Avatar
    curve247 no está en línea Stack level 6
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    Question BES Policy Question

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    Hey everyone -
    I am not a BES admin, but I run through a BES server for my email and my IT policy. I had to wipe my device and reinstall everything about a week or two ago and I was wondering if there was any way to have my IT policy pushed down to my BB. It hasnt been pushed down since I had to wipe my device. Is the only way to call my IT department?

    Thanks for the help.
    "T-Dub"
    T- Mo: BB 9700, 8900, 8220
    Sprint: BB 8330, 8830, 8130, 8703, 7250

    But there's a beautiful view of the end of the world from the pier.....

  2. #2
    markgallant's Avatar
    markgallant no está en línea Stack level 3
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    Did you reactivate you device after wiping it? When you activate it will push the IT Policy back down to the device.

  3. #3
    curve247's Avatar
    curve247 no está en línea Stack level 6
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    I did have to redo enterprise activation but it didnt pass it down for some reason. I know there are things on my device that will be changed once the policy is passed down and they havent been changed. I know I will have to change my password again, and I know my home screen and lock screen information will change.

    Once again thanks for the help.
    "T-Dub"
    T- Mo: BB 9700, 8900, 8220
    Sprint: BB 8330, 8830, 8130, 8703, 7250

    But there's a beautiful view of the end of the world from the pier.....

  4. #4
    markgallant's Avatar
    markgallant no está en línea Stack level 3
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    If you have activated and the policy still didn't come down you will need to contact your BES admin who has the ability to resend the IT policy to your device.

  5. #5
    curve247's Avatar
    curve247 no está en línea Stack level 6
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    Ok Great. Thank you very much Mark.
    "T-Dub"
    T- Mo: BB 9700, 8900, 8220
    Sprint: BB 8330, 8830, 8130, 8703, 7250

    But there's a beautiful view of the end of the world from the pier.....

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