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Hi all, I have a weird message on my BES under IT Policy Status Message: ... Server Admins forum

  1. #1
    fuzzbutt's Avatar
    fuzzbutt no está en línea Stack level 2
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    BES message error

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    Hi all, I have a weird message on my BES under IT Policy Status Message: "70 Processing Stopped: Invalid Pin"

    This user is on a Sprint/Nextel 7290 (want him OFF of it) and we have tried to push the IT policy to him again, as well are removed him and added him again.

    We are stuck, any ideas?

    Fuzzbutt

  2. #2
    cwax's Avatar
    cwax no está en línea BES Pro
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    Re: BES message error

    The device needs to be wiped and reactivated




  3. #3
    garycutri's Avatar
    garycutri no está en línea Stack level 3
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    Re: BES message error

    Also whilst you are wiping the device upgrade it's firmware.
    Blackberry Support Forums - Asia Pacific
    www.blackberryforums.com.au

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