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Followed step by step tutorial to get the BES express working with exchange 2003 then ... Server Admins forum

  1. #1
    BBP's Avatar
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    BES installed/working Is this normal?

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    Followed step by step tutorial to get the BES express working with exchange 2003 then connected my pearl when I delete emails from outlook it still show in my handheld?

  2. #2
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    Re: BES installed/working Is this normal?

    Did the below instructions same issue still

    To enable Hard Deletes Reconciliation
    1. Open BlackBerry Manager.
    2. In the Explorer view, click Server.
    3. On the Server Configuration tab, click Edit Properties, then click Messaging.
    4. For the Hard Deletes Reconciliation option, choose True from the drop-down menu.
    5. Restart the BlackBerry Enterprise Server services.
    Last edited by BBP; 01-10-2008 at 11:37 AM.

  3. #3
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    Re: BES installed/working Is this normal?

    Make sure on your blackberry you have wireless sync set to ON under.
    Data Outages
    Reinstall OS
    Desktop/Device Page

    Yes, I'm a BES admin with an iPhone 3G.

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  4. #4
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    Re: BES installed/working Is this normal?

    it is

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    Re: BES installed/working Is this normal?

    How long has it been? It won't disappear from the phone right away unless you "reconcile now".
    What's your "on conflict" settings set to in the phone email reconciliation options?

    ~via BB (wap.pinstack.com)~

  6. #6
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    Re: BES installed/working Is this normal?

    it's been always like this... i did reconcile now still have emails in BB that is not in my outlook inbox
    in BB
    Delete on mailbox&wireless
    wireless reconcile on
    on conflicts mailbox win

    Is there is anything else that need to be done on the server other than the above maybe?

  7. #7
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    Re: BES installed/working Is this normal?

    If its not deleting emails then you might want to check the permissions to the exchange mailbox. I also take it that you can send and receive Ok from the handheld.

    On your Blackberry you may also want to try turning on "Hide Filed Messages", then file a message in Outlook to see if that is working as well.

    Last resort try using the Desktop Manager to sync the blackberry you may have some corruption in the service book.

  8. #8
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    Re: BES installed/working Is this normal?

    Emails are fine in BB, when i delete emails from the BB it delete in outlook fine also calendar update properly as well

  9. #9
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    Re: BES installed/working Is this normal?

    well i guess it's fixed now no idea but thanks for every1

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