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My company has recently purchased the BES for MDS applications software, and we intend to ... Server Admins forum

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    BES for MDS Applications Activation Problems

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    My company has recently purchased the BES for MDS applications software, and we intend to use this is allow Blackberry users, who will either be registered with another BES or Blackberry Internet Services to access our MDS applications.

    The problem we are having is in adding users to our server. If I add the user to the server with the PIN and then use then perform the enterprise activation with a Blackberry Internet Services email address the user gets stuck on Initializing within BES. An email with a DAT attatchment is recieved by the handset, but this is not picked up by the BES.

    I have been through all Blackberry knowledge base articles regarding problems with Enterprise Activation and I believe this is a problem specific to BES for MDS applications. Has anyone seen anything similar?

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