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So, I have the BES Freebee and my ONE BB. It has been working great ... Server Admins forum

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    Knine's Avatar
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    BES / BB Calendar not talking to each other

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    So, I have the BES Freebee and my ONE BB.

    It has been working great for about two months. About last week, I noticed my calendar appts weren't updating each other.

    Everything else seems to be working okay?

    I have looked and looked - everything seems to be fine.

    Anyone have any idea what I could do to troubleshoot and resolve this?

  2. #2
    TechieGirl's Avatar
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    Re: BES / BB Calendar not talking to each other

    Can you give further info? What do you mean by BES freebee? An evaluation copy? Are you wirelessly syncing? If you are, I would recommend turning OFF wireless sync, sync with the cable/cradle connected to your PC, THEN turn back on wireless sync. I have found that works most of the time. Let me know if you need further assistance!
    Nikki
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    Re: BES / BB Calendar not talking to each other

    On you BB handheld do this:
    So go to your calendar / press for menu/ click 'options' / sent 'Wireless Synchronization' 'yes'
    Restart device or radio then..
    Go to 'messages' on BB and do 'Reconcile now'

    See if that helps.

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    Re: BES / BB Calendar not talking to each other

    ha TechieGirl you beat me here . Thanks we need all the BES support we can get. Knine as she says that most times the case and yes more info from you would be helpful

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    Re: BES / BB Calendar not talking to each other

    Quote Originally Posted by hydn
    ha TechieGirl you beat me here . Thanks we need all the BES support we can get. Knine as she says that most times the case and yes more info from you would be helpful
    hey there's a first time for everything, you are normally first hitting it outta the park
    Nikki
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    Supporting BB, android and iOs devices at work.

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    Knine's Avatar
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    Re: BES / BB Calendar not talking to each other

    Quote Originally Posted by TechieGirl
    Can you give further info? What do you mean by BES freebee? An evaluation copy? Are you wirelessly syncing? If you are, I would recommend turning OFF wireless sync, sync with the cable/cradle connected to your PC, THEN turn back on wireless sync. I have found that works most of the time. Let me know if you need further assistance!
    thanks to both of you.

    I have downloaded and installed the BES "light" version that RIM is now giving away with ONE client license if you purchase a new BB. I have been syncing wirelessly without a hitch. Emails are still working fine - totally fine.

    I had synced with the cradle once, BUT - did not turn off the wireless synching but am trying it right now.

    Still same thing. The tasks synch okay too.

    I am rebooting the BES server now. It all appeared to be working.

    I suppose I could delete the BB and re sync it with the server.

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    Re: BES / BB Calendar not talking to each other

    Quote Originally Posted by Knine
    thanks to both of you.

    I have downloaded and installed the BES "light" version that RIM is now giving away with ONE client license if you purchase a new BB. I have been syncing wirelessly without a hitch. Emails are still working fine - totally fine.

    I had synced with the cradle once, BUT - did not turn off the wireless synching but am trying it right now.

    Still same thing. The tasks synch okay too.

    I am rebooting the BES server now. It all appeared to be working.

    I suppose I could delete the BB and re sync it with the server.
    Hope all is well now. Let us know if we can be of further assistance.
    Nikki
    iPhone 4S - work
    Samsung Galaxy SII - personal
    Supporting BB, android and iOs devices at work.

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    Re: BES / BB Calendar not talking to each other

    ~via BB (wap.pinstack.com)~
    Well, it still isn't working. I am at a total loss. The phone looks like it syncs, but nothing shows up on the calendar. If I post something in outlook, the phone also acts like it truera to hey a message, but nothing appears.

    Techie, so you have any other ideas?

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    Re: BES / BB Calendar not talking to each other

    Would it be beneficial to try to delete the user on the BES, clean out all the databases on the BB and re-activate everything?

    I have tried stopping sync, deleting the database, and re activating snyc.

    I do have a question, is there a way to force a snyc?

    Or is it just as simple to deleted it and start over?

    The calendar is the only thing not working. The tasks sync just fine, the notes are just fine and emails are just fine.

    ARGHHH - Please help <--- Pulling hair out...

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    Re: BES / BB Calendar not talking to each other

    Quote Originally Posted by TechieGirl
    Can you give further info? What do you mean by BES freebee? An evaluation copy? Are you wirelessly syncing? If you are, I would recommend turning OFF wireless sync, sync with the cable/cradle connected to your PC, THEN turn back on wireless sync. I have found that works most of the time. Let me know if you need further assistance!
    Well I was lost, frustrated and getting annoyed until I found this great post. Thank you very much for your advice. You seem to have solved the only problem I was having with my otherwise wonderful device.

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    Re: BES / BB Calendar not talking to each other

    Not sure if you got this resolved but I will through this out there for anyone else who may have this issue.

    If the BES server is on a different machine than your Exchange server (which it probably is and should be), you will need to install the Exchange Managment console on that machine so that you get the correct mapi32.dll and the correct .dll for the calendar. Without the correct .dll for the calendar you will get email to and from the phone but no calendar items.

    Bendite.

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    Re: BES / BB Calendar not talking to each other

    I'm having the same issue with BES/BB calendars not synching. I think there is something to having the wrong .dlls but I need more specifics on where to find out where these are in Exchange or BES to match them up. How do you see which are which?

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    Re: BES / BB Calendar not talking to each other

    btromeo, Welcome to PinStack.

    I can't answer your question, but wanted to welcome you and to move this back up on the Page so that maybe one of our BES experts can see it, and help.

    Rcbjr.
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    Re: BES / BB Calendar not talking to each other

    OK thank you. To be more specific, I have upgraded to BES 4.1 and have Exchange 2003 SP2 and once I did those upgrades, my calendars stopped synching and I'm not real sure where to look to see why. It was made pretty clear that this can happen, our email works, but how do you troubleshoot?

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    Re: BES / BB Calendar not talking to each other

    it the BES server running on the same box as your exchange server?...Same physical hardware is what I mean. Or, are you running the BES on a different server than Exchange?

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