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Hello- Please forgive me if this has been covered. Here we go! Several BB users ... Server Admins forum

  1. #1
    DoubleM's Avatar
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    BB Handheld vs. Lotus Notes

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    Hello-
    Please forgive me if this has been covered. Here we go!

    Several BB users including myself are having major problems with email involving our BES or Lotus Notes. When receiving emails, many will arrive opened on both the device and inbox. This occurs even though we have not opened them. From time to time, messages that have been opened with switch back to being unopened. More importantly, messages are not deleting without manually reconciling either the device or inbox.

    Several notes:

    1) We all have different providers.
    2) Wireless Reconcilliation is "on."
    3) We have toggled between "conflict wins" from handheld to inbox.
    4) Software upgrades have been made on both my device and the BES.

    Please help. It's costing more time having to manage both.

    Thank you,

    Marrio

  2. #2
    banthon's Avatar
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    You might want to read this KNB-Entry
    http://www.blackberry.com/btsc/searc...200%2032479869
    and
    http://www.blackberry.com/btsc/searc...contextType=gs
    Switch off Unread marks in Domino and turn it on again.

  3. #3
    DoubleM's Avatar
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    Re: BB Handheld vs. Lotus Notes

    Thanks Banthon! We will try it and let you know! Unfortunately, it won't be until Wed or Thur!

  4. #4
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    Re: BB Handheld vs. Lotus Notes

    have experienced strange message activity with Blackberrys that have too little memory left after being loaded down with numerous photos or apps. Might not be the case here, but worth keeping in mind.
    Respect Mah Authoritah!

  5. #5
    DoubleM's Avatar
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    Re: BB Handheld vs. Lotus Notes

    pck20,

    Thanks for the heads up. However, I have lots of space available. I will keep that in mind.

  6. #6
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    Re: BB Handheld vs. Lotus Notes

    This happened to us when we migrated to BES 4.0. What version of BES are you running? I think BES version 4.0.6 fixed it but I can't remember the exact version. Also if you turn off wireless reconcile, the problem will stop but I don't understand why anyone would want that.

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