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If i add new user in BES and hook up a blackberry to server and ... Server Admins forum

  1. #1
    Poonani's Avatar
    Poonani no está en línea Stack level 1
    Join Date
    Jun 2008

    Question Assign device / No sim sync


    If i add new user in BES and hook up a blackberry to server and hit assign device, does this do the same as a wireless sync?

    I just ask as it is quite often that i need to sync a blackberry and send it so that it arrives before the sim.

    I suppose a better question might be is there a way of setting up a blackberry using the BES while there is no sim in it, so that the user can put in the sim and be up and running?

    I have tried this a few times and although i think i had one work (might have been setup in BES and i just reassigned) all the others appear to have no mail sync and one even has no calender sync.

    Any help would be awesome.

    BTW we have a BES server and no one that knows how to use it.
    Treat me like a idiot, i am probably not far off.

  2. #2
    jrockett's Avatar
    jrockett no está en línea BES Pro
    Join Date
    May 2007
    Hi, welcome to the Stacks. The device will need to be activated on your carrier's network before synchronizing with the BES. Once the device is active on the carrier's side you can activate the device over the air (OTA).
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    Yes, I'm a BES admin with an iPhone 3G.

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