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---we have a new BES setup and some client devices' addressbook would stop synchronizing to ... Server Admins forum

  1. #1
    jpbaldon's Avatar
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    Addressbook stopped synchronizing after successful activation

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    ---we have a new BES setup and some client devices' addressbook would stop synchronizing to the Lotus account addressbook.
    Under Addressbook option on BB - "wireless synchronization" option is not present

    any Admins having similar issues?

    thanks
    QWKSLVR

  2. #2
    KalebsDad78's Avatar
    KalebsDad78 no está en línea Device Pro
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    Have you tried reactivating the device on the BES or confirming the IT Policy does not restrict this option?

    Is this present on all devices on the BES?
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  3. #3
    jpbaldon's Avatar
    jpbaldon no está en línea Stack level 1
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    --actually sending the service books down to the device resolves the issue, but I have "repeat offenders" and I'm suspecting it can be a bug.... just want to find out if anyone out there is having the same issue and hopefully a solution to it...
    ----no this is not happening to all devices on BES (i would say 15 out of 140devices)
    QWKSLVR

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