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Yeah if you get them into the address book attached to the exchange mailbox and ... Server Admins forum

  1. #16
    markgallant's Avatar
    markgallant no está en línea Stack level 3
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    Re: Address Book not syncing - Outlook/Exchange

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    Yeah if you get them into the address book attached to the exchange mailbox and then do an activation or even delete the Desktop[SYNC] service book and then resend it from the BES it should bring the contacts in.

  2. #17
    KalebsDad78's Avatar
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    Re: Address Book not syncing - Outlook/Exchange

    Ok, I'll try that in the morning. Thanks for the help...
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  3. #18
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    Re: Address Book not syncing - Outlook/Exchange

    Well, the issue was the contacts not being in the correct location. I exported and imported them and they sycn'd.

    Thanks for all the help.
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  4. #19
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    Re: Address Book not syncing - Outlook/Exchange

    You'll run into that type of issue quite a bit as a BES admin, especially if you have an increasing number of users moving to the BES, and it can be exasperated if you have strict quota levels on their Exchange boxes, or if you have mobile users who have a laptop they take out in the field with them as well as a desktop which is always running where they've set up a bunch of rules to move things into their PST folders. Sometimes the move happens before the router/director can even see the message.

    Good luck

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    So many policies, so little time :-D
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    BES Admin 4.1.5

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