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I'm trying to activate via BES 4.0 on a BT Blackberry 8820 Everything goes fine ... Server Admins forum

  1. #1
    chinghammer's Avatar
    chinghammer no está en línea Stack level 1
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    Activation problems on 8820

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    I'm trying to activate via BES 4.0 on a BT Blackberry 8820

    Everything goes fine but i get a mesage at the end saying saying Handheld Agent failed to synchronise.

    No idea what this means

    All advice welcome

    Cheers

  2. #2
    jrockett's Avatar
    jrockett no está en línea BES Pro
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    Re: Activation problems on 8820

    Is this the only 8820 that will not activate on your BES? You need at least ver 4.0 sp6 for the new blackberries.
    Last edited by jrockett; 11-30-2007 at 03:32 PM.
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  3. #3
    jlopez27's Avatar
    jlopez27 no está en línea Stack level 1
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    Re: Activation problems on 8820

    My question is are you trying to perform a wired or wireless activation? if you are doing a wired activation then you should turn off wireless sync on the device.

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