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Had one device that would display a phone number like 202 xxx-xxxx and then dial ... Server Admins forum

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    ags2288's Avatar
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    Smile 6710 displays one phone number and dials another

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    Had one device that would display a phone number like 202 xxx-xxxx and then dial 262 xxx-xxxx (the zero was replaced by a 6). We have wiped the contact and the phone log and appears to be functioning OK now. Has this occurred before and to what extent? Is there a different fix?

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    hayden's Avatar
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    Re: 6710 displays one phone number and dials another

    welcome to pinstack! never heard of this. sound like the OS got crupt and reload of OS fixes a lot of weird software issues on BB.

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    cp6169's Avatar
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    Re: 6710 displays one phone number and dials another

    Hello ags, thanks for joining pinstack.

    A few times when we activate a BB that was owned by a previous owner the BB will show the previous owners number inside the BB, but when we make a call it will show the correct number. Not sure if this is the same as your issue was, but we solve it by doing a battery pull and holding the power button for 30 seconds.

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