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I had an 8800 from Cingular and XM radio worked fine. My cingular phone had ... Blackberry 8800 & 8820 forum

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    Yamaha's Avatar
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    XM Radio not compatible, worked fine before?

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    I had an 8800 from Cingular and XM radio worked fine. My cingular phone had to be exchanged yesterday for a new one, due to some malfunctions it had. They gave me a new 8800 from AT&T and when I go to download XM radio i get the 'cell phone is not compatible" line.

    Any ideas?
    I have the newest device software.
    Also, I forgot to make a backup from the old phone, which would have made all this easier

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    ItsNowOrNever's Avatar
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    Re: XM Radio not compatible, worked fine before?

    Call customer service. Have them push the service books to you. Your line of service may still be reading that the XM is on your old phone.
    Color---it's nothing but a hue of the rainbow...why do people place such importance in it?

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    Yamaha's Avatar
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    Re: XM Radio not compatible, worked fine before?

    Thank you !

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