I updated my 8820 today and I am missing the "e-mail settings" option that you ... Blackberry 8800 & 8820 forum
Updated my 8820 on BES, no e-mail setting option
I updated my 8820 today and I am missing the "e-mail settings" option that you see when you select the menu key while in e-mail. How can I get this back, did a search and couldnt really nail it down. Thanks in advance.
It sounds like you need to resend service books. If this doesn't work, it seems your device didn't actually fully activate on the BES. You'll need to re-activate.
I agree with KalebsDad78. Sometime end users get corrupted service books. I would suggest you get you BES admin to delete you from the BES then reactivate you to the BES. This will give you new service books that aren't corrupted. then you should see the e-mail option reappear.