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I updated my 8820 today and I am missing the "e-mail settings" option that you ... Blackberry 8800 & 8820 forum

  1. #1
    Swede's Avatar
    Swede no está en línea Stack level 3
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    Updated my 8820 on BES, no e-mail setting option

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    I updated my 8820 today and I am missing the "e-mail settings" option that you see when you select the menu key while in e-mail. How can I get this back, did a search and couldnt really nail it down. Thanks in advance.
    Swede

  2. #2
    KalebsDad78's Avatar
    KalebsDad78 no está en línea Device Pro
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    It sounds like you need to resend service books. If this doesn't work, it seems your device didn't actually fully activate on the BES. You'll need to re-activate.
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  3. #3
    Tim_W's Avatar
    Tim_W no está en línea Stack level 2
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    I agree with KalebsDad78. Sometime end users get corrupted service books. I would suggest you get you BES admin to delete you from the BES then reactivate you to the BES. This will give you new service books that aren't corrupted. then you should see the e-mail option reappear.

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