Has anyone ran into the issue of users not able to delete emails from ... Blackberry 8800 & 8820 forum
Unable to Delete Emails from 8100 and 8800 devices
Has anyone ran into the issue of users not able to delete emails from the 8100 and 8800 devices. We have several users experiencing this problem. I attempted to delete emails on my 8800 today and none of the emails deleted, however I was able to go to Monday's email and delete some of the emails from that day. RIM has been contacted and reports that this is a known issue and that upgrading to BES Server from 4.1.2 to 4.1.3 to resolve the issue. I have also attempted to delete emails from the Inbox and select Reconcile Now on the device....the email I deleted from the Inbox in Notes still appears on the device.
One workaround we have found was to wipe the device clean and remove/add the user back. Also, we have a user using 8700c model who experienced the same issue. Any suggestions?
Re: Unable to Delete Emails from 8100 and 8800 devices
This could be a simple solution until the problem is gone... http://blackberryforums.pinstack.com...nt_delete.html
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