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Hi everyone! Last night it was working just fine! I woke up, reached over, scrolled ... Blackberry 8800 & 8820 forum

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    tessitori's Avatar
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    Trackball does not scroll down - Please help

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    Hi everyone! Last night it was working just fine! I woke up, reached over, scrolled up to see my new messages and all at once the trackball is no longer scrolling down, but still scroll side to side and up. Any suggestions/ideas? Thanks in advance!

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    williamlc21's Avatar
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    Re: Trackball does not scroll down - Please help

    Can you feel it moving but nothing happens or does it not even move at all?
    "I'm the best there is. And even if you beat me, I'm still the best." -Fast Eddie Felson(The Hustler)

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    Re: Trackball does not scroll down - Please help

    you can try canned air, try sliding a piece of paper under the ball to get the dirt out. THe thing I did was push down hard on it and then scrolled down and it went fine. Let us know how it goes

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    Re: Trackball does not scroll down - Please help

    funny, i had that happen to me once, also. it definitely felt like a software thing as opposed to a hardware thing. i think i remember applying slight downward pressure while scrolling and it cleared up after a couple of minutes.

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    Re: Trackball does not scroll down - Please help

    REPORT: I used my air compressor and blasted soem air through the keyborad as well as the trackball. While I was turning the trackball it felt as if there was something under there! Now it's smooth as it was when I first got the phone, but what I would like to know if there is a way to open up the trackball to clean it out periodically. I am not sure where the dirt that was in there actually went!

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    Re: Trackball does not scroll down - Please help

    here are shots from another post on the pearl, the 8800 should be the same
    http://blog.myspace.com/cyberdrew
    Been a long while since last login. Sorry all, adjusting to a new life is great and hell at the same time!!

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    hayden's Avatar
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    Re: Trackball does not scroll down - Please help

    http://blog.myspace.com/cyberdrew

    Quote Originally Posted by kayos72
    here are shots from another post on the pearl, the 8800 should be the same
    http://blog.myspace.com/cyberdrew
    you guys are fast
    Last edited by hayden; 05-23-2007 at 10:46 AM. Reason: Automerged.

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    Re: Trackball does not scroll down - Please help

    yeah, but your also busy keeping us up to date on everything else!
    Thanks
    Been a long while since last login. Sorry all, adjusting to a new life is great and hell at the same time!!

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    Re: Trackball does not scroll down - Please help

    I think tha the cleaning instructions should have a permanent place in a thread called how to or something similar for future reference! Thanks Hayden and everyone else for your promptness!

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    Re: Trackball does not scroll down - Please help

    ~A BlackBerry without a data plan is just a berry without the crack.~
    Links to common questions.

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    Re: Trackball does not scroll down - Please help

    Try powering off your BB8800 and powering back on after 1 minute. I had the same problem before. It goes away. (by the way, what carrier do you have?)


    Capitalist

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    Re: Trackball does not scroll down - Please help

    Just had the same problem - after about 2 months of use on a new 8800. T-Mobile BB Support told me 95% of the time it is a S/W issue, so I re-loaded the Handhel S/W last night. Strangely enough it seemed to work fine for about a day then same old problem reoccured this afternoon. So I tried the suggestion and it seems to be working fine. Note: I did not completely disassemble to trackball itself from its holder. Just a general light swab with some alcohol on the contacts (which had some accumulated dirt/dust) and the rollors did the trick. Seems to work fiine now. I'll keep you posted if anything changes.

    Thanks,

    Lou

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    Re: Trackball does not scroll down - Please help

    Next BB should try an optical scroll ball. This is like going back to the ball ps2 mice.

    ~via BB (wap.pinstack.com)~

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    Re: Trackball does not scroll down - Please help

    Quote Originally Posted by kayos72
    here are shots from another post on the pearl, the 8800 should be the same
    http://blog.myspace.com/cyberdrew
    I make one important change to the procedure that is outlined in the blog link above. I subsitute Denatured alcohol which is free of any residues that typically are left behind after cleaning components with rubbing alcohol. It also evaporates and drys much quicker than rubbing alcohol.

    Once I have the ball removed, I submerge it in a small container of denatured alcohol so that it can soak while I'm cleaning the rollers and other areas. This is a very effective way to loosen stains from the ball. After it has soaked for awhile I use a new very stiff toothbrush to clean the ball. I used to use an old toothbrush but it was not stiff enough to clean the stains from the ball.

    Now I have a clean, free running trackball.

    Cheers...

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    Re: Trackball does not scroll down - Please help

    Another tip, don't carry the BB in your pocket. That is a major source of lint which can and will stop the ball.

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