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Hello -- I am having an issue with syncing my 8800 Address Book with Outlook ... Blackberry 8800 & 8820 forum

  1. #1
    EW800M's Avatar
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    Syncing 8800 to Outlook Contacts

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    Hello --

    I am having an issue with syncing my 8800 Address Book with Outlook Contqacts. I am just wondering if these symptoms ring any bells with anyone.

    When I add a new contact to my contacts in Outlook, my 8800 almost immediately shows the new contact in the address book. If I then update that contact, or any other, the contact updates in Outlook, but does not update in the 8800. In other words, it looks like NEW contacts update properly, however EDITED or updated contacts do not.

    Any ideas??

    Thanks!

    Ed

  2. #2
    cherrichiodo's Avatar
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    Re: Syncing 8800 to Outlook Contacts

    Ed, check the configuration tab on the syncronization window. i believe you need to make sure that under conflict resolution that it syncs (not one wins over the other)...someone will correct me if im wrong.

    welcome to the stacks

  3. #3
    amoroso511's Avatar
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    Re: Syncing 8800 to Outlook Contacts

    Ed Hi
    In destop Manager configuration arrange for both BB and Outlook sync each other and not one over the other. In other words make sure that it is a two way traffic.
    All the best.

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