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My syncs were working find until I received a Java exception error adding a contact ... Blackberry 8800 & 8820 forum

  1. #1
    rexgeissler's Avatar
    rexgeissler no está en línea Stack level 1
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    Sync & Clear "The data was not recognized by the device"

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    My syncs were working find until I received a Java exception error adding a contact or calendar entry. Now when I sync or try Backup & Restore clear, I get "The data was not recognized by the device".

    Any ideas to help?

    Thanks, Rex

  2. #2
    tackdetack's Avatar
    tackdetack no está en línea Stack level 4
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    Re: Sync & Clear "The data was not recognized by the device"

    firstly welcome to the stacks!

    have you tried a battery pull??
    or reinstalling the os.. only things i can think of
    -You don't need eyes to see, You need Vision.

  3. #3
    Rcbjr's Avatar
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    Re: Sync & Clear "The data was not recognized by the device"

    Trying to remember the solution. Well there is an RIM BTSC Knowledge Base article about this, KB14163

    Check to see if you have any Contacts, that either have special characters in one of the three name fields or that have all three name fields empty

    Rcbjr
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