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Hey, I've had my 8800 for a week now. I can't work out why the ... Blackberry 8800 & 8820 forum

  1. #1
    sunsy's Avatar
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    Screen blacks too quickly...

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    Hey, I've had my 8800 for a week now. I can't work out why the screen, on start up, then when asked to put in codes and password, goes black or hibernates literally immediately. I have had a look to see if I can adjust settings but nothing.

    Anyone else had the same problem and if so - whats the solution?

    Thanks.

  2. #2
    fbriceno97's Avatar
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    Re: Screen blacks too quickly...

    Did you try checking the settings at OPTIONS -> SCREEN/KEYBOARD ??

    you can change brightness, timeout...

    cheers

    ps: welcome to the stacks!

  3. #3
    sunsy's Avatar
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    Re: Screen blacks too quickly...

    Hi and thanks for the welcome. I've got the brightness at 100 and the timeout at 2 min. Everytime I turn the thing on it blacks out unless you touch the trackball or a key, then when you've entered the codes it does it again...

    Im at a loss...

  4. #4
    cherrichiodo's Avatar
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    Re: Screen blacks too quickly...

    blacks out all the way, or just dims?

  5. #5
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    Re: Screen blacks too quickly...

    Sounds like it may be a problem w/ your specific phone. Anyone else?

    ~via BB (wap.pinstack.com)~

  6. #6
    naviwilliams's Avatar
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    Re: Screen blacks too quickly...

    I've seen this same issue on 8700g's and the 8800. Something tells me it's to do with the O.S. version.

  7. #7
    SkUbA0's Avatar
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    Re: Screen blacks too quickly...

    ~via BB (wap.pinstack.com)~yea I would try wipeing the device and reloading it.

  8. #8
    sunsy's Avatar
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    Re: Screen blacks too quickly...

    whats the best way to wipe the device and will everything be lost?

  9. #9
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    Re: Screen blacks too quickly...

    yes everything will be lost. You can do a backup before you wipe the device.
    To re-install your OS, start by going to this site: http://na.blackberry.com/eng/support...load_sites.jsp
    click on your carrier, Seelct your device from the list and download the Handset software.
    ~A BlackBerry without a data plan is just a berry without the crack.~
    Links to common questions.

  10. #10
    Dubdub's Avatar
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    Re: Screen blacks too quickly...

    I have the same problem on my 8700c since I did the DST upgrade to .397. Has to be an OS issue as it didn't do that prior to the upgrade. Sometimes it works correctly, other times it blanks after 10-15 seconds.

  11. #11
    bglawrence's Avatar
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    Re: Screen blacks too quickly...

    what codes and passwords are you being asked to enter? have you set up an atuo lock device somehow?

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