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My mother just bought the 8830. She doesn't remember her username and password that she ... Blackberry 8800 & 8820 forum

  1. #1
    ianmoss's Avatar
    ianmoss no está en línea Stack level 1
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    Retrieving username for email settings

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    My mother just bought the 8830. She doesn't remember her username and password that she put in when she was first trying to set up her email. I've tried using the PIN#. I've tried "forgot username" But it keeps saying "unknown pin, password, or username". Is there a way to completely reset this? Thank you.

  2. #2
    sickened's Avatar
    sickened no está en línea Stack level 2
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    Re: Retrieving username for email settings

    call your provider. thats it.

  3. #3
    PDUB204's Avatar
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    Re: Retrieving username for email settings

    ~via BB (wap.pinstack.com)~you can call verizon tech support or you can try to log into verizonwireless.com and update your account settings if you have previously set it up. If not the only way is a call. Good luck

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