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Hi there I had a problem where all my data and phone stuff worked okay ... Blackberry 8800 & 8820 forum

  1. #1
    raphaelsamad's Avatar
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    Problem connecting to the Internet but everything else including emails are okay

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    Hi there
    I had a problem where all my data and phone stuff worked okay but my BB would not connect to the internet. It kept reporting - 'Unable to connect to WAP Gateway'.
    After a few tries I solved the problem by doing the following
    - shut the BB down
    - remove the SIM card
    - remove the battery
    - leave for about 10 minutes
    - put the battery back in (do not put the Sim back in)
    - switch the unit on and let it fully power up again
    - switch the unit off
    - remove the battery
    - reinstall the Sim card
    - reinstall the batter
    - everything now works just fine and all the BB data is still there

    I am not quite sure what all that did but do know that it certainly solved my problem.
    I hope that it now helps someone else.
    Raphael

  2. #2
    RemyKirin's Avatar
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    Re: Problem connecting to the Internet but everything else including emails are okay

    Quote Originally Posted by raphaelsamad
    Hi there
    I had a problem where all my data and phone stuff worked okay but my BB would not connect to the internet. It kept reporting - 'Unable to connect to WAP Gateway'.
    After a few tries I solved the problem by doing the following
    - shut the BB down
    - remove the SIM card
    - remove the battery
    - leave for about 10 minutes
    - put the battery back in (do not put the Sim back in)
    - switch the unit on and let it fully power up again
    - switch the unit off
    - remove the battery
    - reinstall the Sim card
    - reinstall the batter
    - everything now works just fine and all the BB data is still there

    I am not quite sure what all that did but do know that it certainly solved my problem.
    I hope that it now helps someone else.
    Raphael

    O.o that's a lot of steps , Odds are it refreshed your service books, there is an easier way of doing that tho

    Options>Advanced Options>Host Routing Table> menu button>Register Now then Reset the Phone

    You can also usually go to your carrier's website and have them re-send your service books to your phone (at least thats the way it is for t-mobile)

  3. #3
    raphaelsamad's Avatar
    raphaelsamad no está en línea Stack level 2
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    Re: Problem connecting to the Internet but everything else including emails are okay

    Thanks for your suggestions, I actually already tried what you suggested - both of them, and neither worked for me. I am still not quite sure what the problem was but thank goodness it was cured.

  4. #4
    RemyKirin's Avatar
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    Re: Problem connecting to the Internet but everything else including emails are okay

    Quote Originally Posted by raphaelsamad
    Thanks for your suggestions, I actually already tried what you suggested - both of them, and neither worked for me. I am still not quite sure what the problem was but thank goodness it was cured.
    You're welcome, I wish I was more help, but so long as it's working it's kewl right? :-)

  5. #5
    Amigotek's Avatar
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    Re: Problem connecting to the Internet but everything else including emails are okay

    If you are on Cingular, they were having data issues over the past week in different markets. I know here in DFW I had no data for 24 hours without even realizing it till I tried to surf the web.

    Zo

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