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I have had my 8800 for a couple of months now with no problems. Yesterday ... Blackberry 8800 & 8820 forum

  1. #1
    Lidocaine's Avatar
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    Question Pinstack: Your my only hope. Plz help

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    I have had my 8800 for a couple of months now with no problems. Yesterday my battery drained all the way down and died , so I charged it to full. When I tried to turn on my phone I get:

    Uncaught exception: java.lang.ClassCastException

    The phone is unresponsive. I can see my home screen, but phone is just frozen. No calls can be received either.

    I tried several resets and that didn't work. I thought there might be a hard reset procedure like on the treos but couldn't find one.

    Any help is greatly appreciated.

  2. #2
    benway's Avatar
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    Re: Pinstack: Your my only hope. Plz help

    did you pull the battery out for 30s then put it back and see if that fixes it?


    if not, try searching your error message on this forum

    hope that helps

  3. #3
    Rcbjr's Avatar
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    Re: Pinstack: Your my only hope. Plz help

    It might be time to reload the OS.

    Threads on where to get the file and how to install it can be found on the PinStack BB FAQ page, are the menu bar.

    Hope this helps.
    Rcbjr

    ~via BB (wap.pinstack.com)~

  4. #4
    hayden's Avatar
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    Re: Pinstack: Your my only hope. Plz help

    Also see:
    http://blackberryforums.pinstack.com...eezing_up.html

    It may be a 3rd party or a native app. Ranging from tasks, address book etc.

    In your can you will have to reinstall the OS:
    http://blackberryforums.pinstack.com...uter_wont.html

  5. #5
    Lidocaine's Avatar
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    Re: Pinstack: Your my only hope. Plz help

    I was on the phone with Cingular for 2 hours and finally they had me reinstall the OS.

    Still don't know what the problem was but at lease now its fixed and luckily I synced recently.

    thanks for all the replies.

  6. #6
    takeshi's Avatar
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    Re: Pinstack: Your my only hope. Plz help

    Quote Originally Posted by Lidocaine
    I thought there might be a hard reset procedure like on the treos but couldn't find one.
    Note that unlike other devices a "hard reset" on a BB is a battery pull (or alt-right shift-del twice). A device wipe is an entirely separate process on the BB as a hard reset does not wipe the BB.

  7. #7
    MilitaryPawn's Avatar
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    Re: Pinstack: Your my only hope. Plz help

    I am having the same problem uncaught exception: java.lang.ClassCastException on my blackberry pearl 8100. When it comes on it just shows that error message and there is noting I can do to get rid of it. There is a box that says ok but I cant click on it. The other problem that I have is that the USB plug is broken on it and i have to charge it using a BB Charging pod instead using the 2 gold pins on the back which is great for charging but now I have no way of connecting it to my computer to do a reset. Is there anything I can do to reset it without using a computer?? Please Help!!!

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