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I have outlook folders on MY computer that I have saved emails. When I look ... Blackberry 8800 & 8820 forum

  1. #1
    BRGFATHER's Avatar
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    Outlook Folders not syncing to BB 8800

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    I have outlook folders on MY computer that I have saved emails. When I look up the same folders on the BB 8800 the emails are not there. Are their some settings that I am missing?

    Thanks in advance for your help.

    GK

  2. #2
    N8DBB's Avatar
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    Re: Outlook Folders not syncing to BB 8800

    I am not directly in front of a desktop manager right now, so I may miss a few steps here.

    Connect your device.
    Load DM
    Go to intellisync

    Crap...actually I can't remember off the top of my head what to do there.

    Let me see if I can't get in front of a computer with DM.

  3. #3
    takeshi's Avatar
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    Re: Outlook Folders not syncing to BB 8800

    First off, email does not sync on any BB.

    If they're old email they won't make it to the BB. If you're on BES, for future email, you need to adjust your filters and select the folders to forward (in Desktop Manager). By default, only the inbox is forwarded to the BB.

    If you're on BIS, email in folders cannot be forwarded.

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    ljbyar's Avatar
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    Re: Outlook Folders not syncing to BB 8800

    Takeshi is right on. If you are on BES you can set up which folders you want to forward, but it only works for emails received after you make the DM changes.

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