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When one particular user opens an email on his Blackberry, reads it and closes it, ... Blackberry 8800 & 8820 forum

  1. #1
    neilpuck's Avatar
    neilpuck no está en línea Stack level 1
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    Opened Emails Disappear from Messages

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    When one particular user opens an email on his Blackberry, reads it and closes it, it then disappears form the Inbox on the handheld. Curiously, it does not get deleted from Outlook completely, just from the blackberry. Upon first glance, only seems to affect internal emails, coming from the same domain.

    Blackberry 8830, BES 4.1.4

    Any Ideas?

  2. #2
    obsidian's Avatar
    obsidian no está en línea Stack level 3
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    Re: Opened Emails Disappear from Messages

    You may be low on memory (yes if even if you show 1/4 free)
    If the device has a camera and more than a couple pics on it, try moving them from the device memory to a media card. Ditto for any music/video clips.

    Quote Originally Posted by neilpuck View Post
    When one particular user opens an email on his Blackberry, reads it and closes it, it then disappears form the Inbox on the handheld. Curiously, it does not get deleted from Outlook completely, just from the blackberry. Upon first glance, only seems to affect internal emails, coming from the same domain.

    Blackberry 8830, BES 4.1.4

    Any Ideas?
    Angry.
    Black.
    Berry.
    User.

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