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Hi! This is my situation, hope you can help as it's really important that i ... Blackberry 8800 & 8820 forum

  1. #1
    speida's Avatar
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    No more emails or internet :( pls help!!

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    Hi!

    This is my situation, hope you can help as it's really important that i receive my emails

    I'm on O2 UK, two weeks ago i went to italy, with the roaming blackberry option i was able to receive emails and to browse the internet. The day after i went to france, same thing everything was working fine, fast and brilliant. Then after 2 days i went back to italy and everything was still working fine.

    A week later (friday night) i travalled from italy to france (same place where i went the week before) but this time i don't get any emails and i can't browse anything on the internet!!

    The connection is full and it says EDGE (or GPRS sometimes, but mostly EDGE) just like the week before, but i don't get what has changed!!!

    Please please help!! I don't know what to do!!! It's really weird that it was working a week ago and now it doesn't!

    thanks a lot!!

  2. #2
    jdellasala's Avatar
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    Re: No more emails or internet :( pls help!!

    It sounds like you got hold of a network that O2 doesn't have arrangements with. On your BlackBerry go to Manage Connections, scroll down to Mobile Network Options and hit [Enter]. If there's more than one network listed, see if you can change to a different network. Otherwise you may need to contact O2 directly for support.
    .
    JerryD

  3. #3
    Klotar's Avatar
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    Re: No more emails or internet :( pls help!!

    That sounds like what I ran into overseas last month too. When I powered up my phone after stepping off the plane, it grabbed onto a network that was GSM only and no data. As this was my first international trip, I wrote it off to incompatibilities until my email withdrawl set in.

    A few days later I decided to figure it out, and set my network to manual as described above. Four networks appeared, so I switched to another one other than the one I was currently set for, and boom -- EDGE indicator and a flood of emails. Okay, well not a flood but I did get caught up on the last few days' emails.

  4. #4
    speida's Avatar
    speida no está en línea Stack level 2
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    Re: No more emails or internet :( pls help!!

    yaya sorry, i should have said it earlier... i tried that before, that's why now it says edge, before it said only gprs, but nothing.. still no email (((

  5. #5
    speida's Avatar
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    Re: No more emails or internet :( pls help!!

    lol i took out the battery and back in and it turned on and i got aaaaalll my emails hehe

    sry for the new thread

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