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well im trying to get a new OS already downloaded and also deleted vendor BUT! ... Blackberry 8800 & 8820 forum

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    capo14's Avatar
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    new big problem :(

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    well im trying to get a new OS already downloaded and also deleted vendor BUT! i can't remove the password, everytime i go to (options,security options,general settings,password) i can't remove the password it doesnt give me that option it has a symbol of a lock. i already wiped like 6 times and when starts it ask me for a new password, i cant install a new OS can any1 help me please! thanks in advance

  2. #2
    jonnyxedge's Avatar
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    well to remove your password you have to go to security settings>general>highlight enable>press menu>change option>disable>enter password.

    do you need the password, and usually if you connect your device it usually prompts you for the password
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  3. #3
    capo14's Avatar
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    Quote Originally Posted by jonnyxedge View Post
    well to remove your password you have to go to security settings>general>highlight enable>press menu>change option>disable>enter password.

    do you need the password, and usually if you connect your device it usually prompts you for the password
    that's the thing next to enable it has a symbol of a lock, and it won't give me the option of disable

  4. #4
    blackharleymike's Avatar
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    hey capo, are you on a BlackBerry Enerprise Server with your BB ? maybe your admin has locked this option in the it-security-policy.

  5. #5
    capo14's Avatar
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    ~via BB (wap.pinstack.com)~no, I don't have that. I just got it yesterday..... But when he got that phone it was the same..... Ah crap now I think he probably bought it from a guy who stole it do you think that might happened and that's why I get that?

  6. #6
    capo14's Avatar
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    i called my friend and asked him, and he got it off ebay, so yeah it was protected with IT policy, i found on google how to take it off, so thanks for the help

  7. #7
    capo14's Avatar
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    ffs now my pearl has a lock on firewall and i cant disable how can i disable it?

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