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Hi, was down grading my OS from 4.2.1.101 back down to 4.2.1.79 due to drop ... Blackberry 8800 & 8820 forum

  1. #1
    bkeaver's Avatar
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    need urgent help!! Please

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    Hi,

    was down grading my OS from 4.2.1.101 back down to 4.2.1.79 due to drop call issues. during the downgrade my pc decided it wanted to do the blue screen of death on me before it completed. It basicaly was almost through the downgrade and on the reloading of the apps (2nd to last step).

    I did a battery pull on the phone twice now but all it will do is sit on the screen where the hour glass just keeps turning. it has been there for 15 min now.

    My desktop manager will not reconnect and I am assuming it is because the state my phone is in.

    Ideas anyone? Help very much appreciated.



    never mind it finally decided to come back up... that last battery pull done it for me.


    thanks anyways... love it when a issue resolves without intervention...

  2. #2
    Eddie_gauge's Avatar
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    Re: need urgent help!! Please

    use this link http://blackberryforums.pinstack.com...uter_wont.html and it should help. By the way welcome to the stacks.

  3. #3
    bkeaver's Avatar
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    Re: need urgent help!! Please

    thanks! much appreciated

    chalking it up to a monday

  4. #4
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    Re: need urgent help!! Please

    no worries. hope all goes well.

  5. #5
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    Re: need urgent help!! Please

    I need help here also. In the process of reviving my Pearl and got this error

    "Unable to complete the loading operation

    A fatal error has occurred while updating your device's software. Please try again.

    Unspecified error encountered [J:0x00000005]"

    I am stuck here because I forgot what to do.


  6. #6
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    Re: need urgent help!! Please

    Did you make sure you replaced the battery without bumping the usb cable when it started the process?

  7. #7
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    Re: need urgent help!! Please

    That's what I forgot to do LOL Thanks.

    My Pearl is back up and running.
    Last edited by EricaJ1073; 07-30-2007 at 05:01 PM.


  8. #8
    woodi68's Avatar
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    Re: need urgent help!! Please

    ~via BB (wap.pinstack.com)~ Ain't they good???

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