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A freind of mine just got an 8830 exactly like mine. Same carrier, work for ... Blackberry 8800 & 8820 forum

  1. #1
    kladner's Avatar
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    Need Help

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    A freind of mine just got an 8830 exactly like mine. Same carrier, work for the same company and we are both on BES. Today everytime he tries to get on the internet it says the site is blocked, just like it would from our company desktop. It is trying to access the internet through the blackberry browser instead of the internet browser like mine. When I go to options>browser configuration, blackberry browser is listed. When we click change option and save, it will not save. It automatically goes back to blackberry browser. Any suggestions?

  2. #2
    melissaox's Avatar
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    Re: Need Help

    Have you checked with your BES tech peeps? Could be something they have put in place.
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    Re: Need Help

    Yup, sounds like an IT Policy to me.
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  4. #4
    kladner's Avatar
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    Quote Originally Posted by melissaox
    Have you checked with your BES tech peeps? Could be something they have put in place.
    Just got an email from him. He is going to send out service books in the morning.

  5. #5
    kladner's Avatar
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    Thanks for the replies. You gotta love this site!

  6. #6
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    Wiped the IT policies and had them resent and it works perfectly now.
    Thanks again.

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