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As of 36 hours ago my 8800 decided to stop providing audible and visual LED ... Blackberry 8800 & 8820 forum

  1. #1
    RJDCollard's Avatar
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    Thumbs down Loss of incoming audible mail alert and LED

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    As of 36 hours ago my 8800 decided to stop providing audible and visual LED alerts for incoming e-mail - SMS and phone are fine.

    I have checked the obvious solutions but to no avail - The menu shows the appropriate details and settings but it steadfastly refuses to provide audible and visual alerts.

    Additionally, when I first got the 8800 4 weeks ago, I had a green flashing signal LED which no longer functions.............

    Any help would be appreciated

  2. #2
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    Re: Loss of incoming audible mail alert and LED

    My first thought would be to do a battery pull. That works for me with the pearl.

    ~via BB (wap.pinstack.com)~

  3. #3
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    Re: Loss of incoming audible mail alert and LED

    Welcome to the Stacks RJD. The battery pull should work for you (take out the battery with the BB on, then hold down the power button for at least 30 seconds before reinstalling). Let us know how you make out.

  4. #4
    takeshi's Avatar
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    Re: Loss of incoming audible mail alert and LED

    That's always a good start for any inexplicable behavior on a BB.

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    Re: Loss of incoming audible mail alert and LED

    Yea the pearl is notorius for doing that

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    jerrycrabb's Avatar
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    Re: Loss of incoming audible mail alert and LED

    Let us know what happens, I'm sorta caught up in the suspense.
    Build a man a fire and he shall be warm for the night. Catch a man on fire and he shall be warm for the rest of his life!

  7. #7
    RJDCollard's Avatar
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    Smile Re: Loss of incoming audible mail alert and LED

    Thanks for the suggestions - battery pull with power button depressed etc makes no difference so I guess I will request a replacement......

  8. #8
    jerrycrabb's Avatar
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    Re: Loss of incoming audible mail alert and LED

    I wish you luck!
    Build a man a fire and he shall be warm for the night. Catch a man on fire and he shall be warm for the rest of his life!

  9. #9
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    Re: Loss of incoming audible mail alert and LED

    did you install any new applications recently? Perhaps one of those is conflicting some how. I would do a wipe and reinstall of the OS before getting a replacement (threads for that are on this forum).
    ~A BlackBerry without a data plan is just a berry without the crack.~
    Links to common questions.

  10. #10
    hcyeh's Avatar
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    Re: Loss of incoming audible mail alert and LED

    i have the same problem with mine...the battery pull didn't work for me either. trying the OS reinstall next

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    jerrycrabb's Avatar
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    Re: Loss of incoming audible mail alert and LED

    That's not good.
    Build a man a fire and he shall be warm for the night. Catch a man on fire and he shall be warm for the rest of his life!

  12. #12
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    Re: Loss of incoming audible mail alert and LED

    I just had the same thing happen to my 8800. Had the unit about a week, all was fine. Installed a memory card and connected to a Bluetooth headset last night and over night it stopped picking up email from the account I have registered at BIS. SMS messages are fine, GMail works fine - so I don't think anything in hardware is broken. Power-off reset didn't help.

    My gut says its the addition of the BT device somehow muddying up the event handling.

  13. #13
    bglawrence's Avatar
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    Re: Loss of incoming audible mail alert and LED

    try going to options and screen/keyboard. Turn off the LED alert option..save then turn back on save..and cold reboot phone. That has worked for me

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