hi, i have a 8820 which a friend over attempted to enter my password. now it shows jvm 513 error reset, i should have already seen a technician but my country is corrupt such that since i dont know much about technology i can be swindled easily. Can you assist?
Please download a utility application to your PC called BBSAK (BlackBerry Swiss Army Knife). You can get it from here: www.bbsak.org
Once you have it, connect your device to the PC and launch BBSAK. It's going to ask you for a password. Just click OK and then choose the Wipe Device option. Hopefully this will wipe the OS from your device and leave you with a white screen and a 507 error.
Let us know how that goes. If it's successful, you should then be able to reload the OS.