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Hi I've had my 8800 for only a couple of weeks and today was the ... Blackberry 8800 & 8820 forum

  1. #1
    macca_mpi's Avatar
    macca_mpi no está en línea Stack level 1
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    Keypad locked - can only type numbers - help

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    Hi

    I've had my 8800 for only a couple of weeks and today was the first time I had turned it off as I was flying interstate. When I turned the Blackberry back on and go to enter my password, I find that I can only enter numbers - none of the letter keys work - and my password contains letters - so I am locked out of the phone!

    Any suggestions?

    Thanks in advance

  2. #2
    GaryF's Avatar
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    Re: Keypad locked - can only type numbers - help

    Sounds like Number Lock is engaged.
    Try holding down the Caps key and then hit the Alt key.
    BlackBerry® Certified Support Specialist
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  3. #3
    takeshi's Avatar
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    Re: Keypad locked - can only type numbers - help

    Hitting Left Shift should disable the Num Lock (Num lock is a secondary feature of the Left Shift key). If Num Lock is engaged you'll see it indicated in the upper right corner of your screen. The same is true for Cap Lock.

  4. #4
    macca_mpi's Avatar
    macca_mpi no está en línea Stack level 1
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    Re: Keypad locked - can only type numbers - help

    No - I've switched between num lock and not and the screen shows that I can toggle between these two modes but it makes no difference to the key that I can use to input the password - still only the number keys whether I have activated num lock or not

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