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Hello all, new BB owner/user here. Question, my firm uses webmail through SBC Global / ... Blackberry 8800 & 8820 forum

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    zacharyoxman's Avatar
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    Incoming email problem

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    Hello all, new BB owner/user here.

    Question, my firm uses webmail through SBC Global / Yahoo. I am able to send emails from my BB fine, I just can't receive emails. Every time I try to change the SMTP server through BIS or through my phone, I get an error.

    Any suggestions?

  2. #2
    hayden's Avatar
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    Re: Incoming email problem

    Welcome to pinstack!

    What is the exact error that you get? Thanks...

  3. #3
    zacharyoxman's Avatar
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    Re: Incoming email problem

    Here's the error, generated both OTA and through my internet browser when I try to update:

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    hayden's Avatar
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    Re: Incoming email problem

    That usually indicates an error in the info provided (username, password, smtp server). Do you have yahoo plus?

    Also see prerequisites:
    http://blackberryforums.pinstack.com...berry_bis.html

    You can try clicking the "Send service books" option via your BIS login.

  5. #5
    zacharyoxman's Avatar
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    Re: Incoming email problem

    Thanks, I'll try this first.

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