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For some reason, I am unable to recieve the actual body of a plain text ... Blackberry 8800 & 8820 forum

  1. #1
    kodi.dixon's Avatar
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    I have a question about PLAIN text emails

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    For some reason, I am unable to recieve the actual body of a plain text email message on my BB. I can not find anywhere to change the settings for this. Noting I am new to this whole world! Can someone please HELP ME!!!!!!!!!! I can recieve rich text, and HTML, but no Plain text. When it shows up in Outlook in plain text I can read it....

    Please help!!!!

    Thanks,

    BB goof

  2. #2
    naviwilliams's Avatar
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    Re: I have a question about PLAIN text emails

    I take it you use to, right? Try a battery pull...

  3. #3
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    Re: I have a question about PLAIN text emails

    I have never been able to, I just got the damn thing!!!! Will a battery pull compromise any info on it?

  4. #4
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    Re: I have a question about PLAIN text emails

    Nope.

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    Re: I have a question about PLAIN text emails

    I have never seen this problem. Must be new with the 8800. Normally, HTML and RTF do this, not the other way round.

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  6. #6
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    Re: I have a question about PLAIN text emails

    ok....are we 100% SURE it wont delete any anything if I remove the battery!!!!! Im scared!!!!!!!!!!!!!!

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    Re: I have a question about PLAIN text emails

    Quote Originally Posted by kodi.dixon
    ok....are we 100% SURE it wont delete any anything if I remove the battery!!!!! Im scared!!!!!!!!!!!!!!
    100% sure

  8. #8
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    Re: I have a question about PLAIN text emails

    how do i take the battery off!!!! I am obviously not smart enough to own one of these things!!!

  9. #9
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    Re: I have a question about PLAIN text emails

    .....i got it.....(walks away quietly).....

    still cant see plain text emails....

  10. #10
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    Re: I have a question about PLAIN text emails

    Quote Originally Posted by kodi.dixon
    I am obviously not smart enough to own one of these things!!!
    It will get easier as you learn how to use it.


  11. #11
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    Re: I have a question about PLAIN text emails

    I still can not read the plain text emails.......Cingular doesnt even know whats wrong!!

  12. #12
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    Re: I have a question about PLAIN text emails

    Quote Originally Posted by kodi.dixon
    I still can not read the plain text emails.......Cingular doesnt even know whats wrong!!
    I would suggest asking Cingular to escalate the problem to a level 2 tech. They can even escalate it to RIM if they can't fix the problem. My experience with Cingular's BB support is not so hot, so I'm not really surprised.

    Good luck!

    Dave

  13. #13
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    Re: I have a question about PLAIN text emails

    It's not just their BB support...

    Quote Originally Posted by kodi.dixon
    I can recieve rich text, and HTML, but no Plain text. When it shows up in Outlook in plain text I can read it....
    Can you pull the header for one of these email messages from Outlook (it takes a bit of digging) to verify that it really is plain text?

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