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when I start DM doesn't have software to load. how can I get DM 4.5 ... Blackberry 8800 & 8820 forum

  1. #1
    jdserhan's Avatar
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    Question <<how does os get onto 8800 >>

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    when I start DM doesn't have software to load. how can I get DM 4.5 to find the os for 8800 ?
    been reading posts for 10 days now, but can't get the phone operating after password failure & now - error 507?

    I'm lost with this. .... spent way more time on this than the phones worth.
    can't get the 8800 to work. first post
    Last edited by jdserhan; 07-18-2008 at 03:45 AM.

  2. #2
    kieranwest's Avatar
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    What carrier are you using so I can help you to locate the OS for your 8800

  3. #3
    jdserhan's Avatar
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    cingular, have downloaded 8800_MBr4.2.1_rel139_pl2.3.0.74_a4.2.1.79_cingular
    Last edited by jdserhan; 07-18-2008 at 05:53 PM.

  4. #4
    Xorphan's Avatar
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    You said you downloaded, you carrier version OS, have you installed it?

    507 Indicates that your device does not have a OS installed,

    Navigate to:

    C:\Program Files\Common Files\Research In Motion\AppLoader

    and delete the vendor.xml file (this will allow you to install none carrier specific firmware on your 8800 like me, lol. I'm using 4.5

    now connect your device with DM open and wait a minute or so and you should receive a message telling you that an upgrade is available.

    follow the upgrade directions, and do not unplug your phone until you can see the home screen of your device.

    *There is a search form in this forum, use it, a lot of people have dedicated time to creating topics to resolve the issues you are experiencing*.
    http://xorphan-design.com
    creativity in colour / design in mind

  5. #5
    jdserhan's Avatar
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    ok
    1. deleted vendor file b4 opening DM, this time os showed up.
    (can't find 4.5 os for 8800 in any searches)

    DM came up with an error when loading "unable to connect in multistage upgrade"
    2. chose the option to update programs (even tho there wasn't even an os loaded)

    3. used "advanced" button, NOT "Finish" button. to specialize choices.\

    http://blackberryforums.pinstack.com...ead.php?t=5178
    4. this thread says to remove battery. WRONG atleast didn't work 10x's for me. but once battery was installed, os loaded right away

    now phone is working
    thanks for the help
    Last edited by jdserhan; 07-18-2008 at 05:51 PM.

  6. #6
    ItsNowOrNever's Avatar
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    Quote Originally Posted by jdserhan View Post
    ok
    deleted vendor file b4 opening DM, this time os showed up.
    can't find 4.5 os for 8800 in any searches

    DM came up with an error when loading "unable to connect in multistage upgrade"
    going to try again
    will post what happens
    Are you sure the OS you down loaded was for the 8800; not the 8820 or 8830???? Those won't work on your phone. While the OS's are NOT carrier specific, they are model specific.

  7. #7
    jdserhan's Avatar
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    Quote Originally Posted by ItsNowOrNever View Post
    Are you sure the OS you down loaded was for the 8800; not the 8820 or 8830???? Those won't work on your phone. While the OS's are NOT carrier specific, they are model specific.
    good point - how do you know? the file says 8800m @ the beginning, assume it for the the BB-8800??

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