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Hi Guys! I'm having problems connecting to the internet - I've been told to delete ... Blackberry 8800 & 8820 forum

  1. #1
    gillyd's Avatar
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    How do I delete the browser software?

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    Hi Guys!

    I'm having problems connecting to the internet - I've been told to delete the browser software but I don't know how - can anyone help me please?

    Thanks in anticipation

    Gillyd

  2. #2
    cliffr39's Avatar
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    Re: How do I delete the browser software?

    Not sure who told you that, but I am pretty sure the browser is part of the core stuff in the OS and would create issues and instability in your BB without it (I did that once with a more simple program like Tasks or Help - don't remember which one it was).

    Do you get an error message?
    ~A BlackBerry without a data plan is just a berry without the crack.~
    Links to common questions.

  3. #3
    tomdick's Avatar
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    Re: How do I delete the browser software?

    id say delete the service books and resend them

  4. #4
    MotoUp's Avatar
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    Re: How do I delete the browser software?

    What kind of problems? Can you get on the internet at all? Have you tried a battery pull? Are you using Internet Browser, or Blackberry Browser?

  5. #5
    takeshi's Avatar
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    Re: How do I delete the browser software?

    Who told you to delete the browser? Removing it won't help anything. As tomdick said, I'd recommend deleting the service books.

  6. #6
    gillyd's Avatar
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    Re: How do I delete the browser software?

    Hi guys

    I think you given good advice about not deleting the browser software. I still don't have a solution and after numerous battery flips etc I'm going to wipe it completely and start again.

    I'll keep you posted.

    Thanks for taking the time to respond - as always very much appreciated.

    Regards

    Gillyd

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