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Hi - I'm overseas in China with my Verizon 8830 and was asked to update ... Blackberry 8800 & 8820 forum

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    silverlight's Avatar
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    help! blackberry erased by apploader....

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    Hi - I'm overseas in China with my Verizon 8830 and was asked to update my OS to the latest (4.2.2_176...) to improve service, and in the middle of the update during the reboot the process failed and now I have a dead phone. when trying to restart the red LED flashes and doesnt boot. Because it was just after the full erase process completed, I'm assuming there's no OS on the phone so the BB Manager / App Loader doesn't see the 8830. The only minor hint of good news is that it is visible by windows. is there any way to force the OS back onto the phone other than through the BB software? (reading and googling suggests Javaloader.exe may be a possibility, but I don't know). any help would be greatly appreciated as I have no means of communication now when away from my computer.
    Thanks!

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    cliffr39's Avatar
    cliffr39 no está en línea Stack level 7
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    Re: help! blackberry erased by apploader....

    Yep seems you are on the right track the java loader should help. I'm mobile or I would try to find the guide for ya. One thing to remember is that it might take a few attempts don't give up. Took me 4

    ~via BB (wap.pinstack.com)~

  3. #3
    jdellasala's Avatar
    jdellasala no está en línea Device Pro
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    Re: help! blackberry erased by apploader....

    This is not an uncommon problem, and BlackBerry has two solutions here:
    http://www.blackberry.com/btsc/searc...200%2037896807
    and here:
    http://www.blackberry.com/btsc/searc...200%2037896807

    Good luck!
    .
    JerryD

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