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Hello. I need help! When I go set up the email the following mesage occurs: ... Blackberry 8800 & 8820 forum

  1. #1
    eskersmooth's Avatar
    eskersmooth no está en línea Stack level 1
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    Help! Blackberry 8800 Email error msg (not valid phone#)

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    Hello. I need help!
    When I go set up the email the following mesage occurs:

    We are sorry! The number you have entered is not a vaild t-mobile(r) phone number. In order to use this service, you must be an active t-mobile paid customer subscribed to a monthly rate plan.
    If you feel that the above information is incorrect, please contact us at _____

    I'm not sure if I have to go plug my number in somewhere. The link doesn't work either. How would I go about fixing this?
    Thanks in advance for any information, I appreciate it!

  2. #2
    PENorwood's Avatar
    PENorwood no está en línea Stack level 2
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    Re: Help! Blackberry 8800 Email error msg (not valid phone#)

    Have you signed up for the tmobile data plan?

  3. #3
    eskersmooth's Avatar
    eskersmooth no está en línea Stack level 1
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    Re: Help! Blackberry 8800 Email error msg (not valid phone#)

    Sorry for responding so late, but yes I have paid for the plan. My browser is working fine, its just that the email still doesn't work.

  4. #4
    takeshi's Avatar
    takeshi no está en línea Stack level 7
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    Re: Help! Blackberry 8800 Email error msg (not valid phone#)

    I'd call TMO's BB support. I'm assuming that you know what your phone number is...

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