For about a week now I am unable to delete messages from my Blackberry 8800 in-box. Some messages display the normal letter icon, while several show a folder icon. Regardless of the icon, I can't delete any email messages. I've tried several proposed solutions from Stacker threads, including the following:
If you have a message that wont delete no matter what you do try this.
- Plug BB into pc
- Open Desktop Manager
- Click Backup and Restore
- Click the Advanced Tab
- On the right hand side you will see Device Databases, find Browser Messages, Messages, MMS Messages, PIN Messages, Saved Email Messages and SMS Messages. Hold the control key on your keyboard and left click each one of these that you want to be cleared. The press clear and then press yes to continue.
Prior to clearing all the message databases I tried a backup and restore. I've done multiple battery pulls, and power downs. None of these have worked.
Does anyone have a solution? Super grateful for help from someone who has encountered the same mess. Thanks in advance. GBL