I did see a thread that attempted to resolve this issue, and it diverted ... Blackberry 8800 & 8820 forum
Camera zoom not functioning
I did see a thread that attempted to resolve this issue, and it diverted to a hard vs soft reset vs reloading pearl OS - i believe someone posted that a "hard reset" is technically not possible on a blackberry device, but that you have to use apploader from desktop manager to reload OS and DO NOT restore apps/data.
HOWEVER, i cannot see in apploader where "re-installing/reloading" the OS is an option, only the wipe and restore data...can someone please advise? i need the zoom feature restored.
Re: Camera zoom not functioning
With your unit ON remove the battery
Leave it out for 60 seconds
Reinstall the battery
This is often reffered to as a Hard Reset in the forum.
Hope this helps!
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