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Hi, I did see a thread that attempted to resolve this issue, and it diverted ... Blackberry 8800 & 8820 forum

  1. #1
    jjhanson49's Avatar
    jjhanson49 no está en línea Stack level 1
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    Sep 2007
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    Camera zoom not functioning

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    Hi,

    I did see a thread that attempted to resolve this issue, and it diverted to a hard vs soft reset vs reloading pearl OS - i believe someone posted that a "hard reset" is technically not possible on a blackberry device, but that you have to use apploader from desktop manager to reload OS and DO NOT restore apps/data.

    HOWEVER, i cannot see in apploader where "re-installing/reloading" the OS is an option, only the wipe and restore data...can someone please advise? i need the zoom feature restored.

    thanks

  2. #2
    GaryF's Avatar
    GaryF no está en línea Stack Moderator
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    Re: Camera zoom not functioning

    Try this....

    With your unit ON remove the battery

    Leave it out for 60 seconds

    Reinstall the battery

    This is often reffered to as a Hard Reset in the forum.

    Hope this helps!
    BlackBerry® Certified Support Specialist
    The Shark Tank

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