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So I have used my BB (World Edition) as a phone and email device for ... Blackberry 8800 & 8820 forum

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    EliB's Avatar
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    Blackberry Software Basics Ignorance

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    So I have used my BB (World Edition) as a phone and email device for the 6 months I've had it. I never used Bluetooth or Desktop Software until I downloaded it today. My first question is really basic...what does it do? I thought I'd be able to download pictures from my computer to the BB, maybe some music files... seems not. I also thought I might synch my Outlook Calendar ...seems no mechanism for that either. I've got this Roxio media that seems just another computer media player having nothing to do with my phone.

    My greatest confusion has to do with trying to download some BB approved medical software onto my BB from the desktop. When I tried, all went haywire ... I got these messages on my BB about firewall violations that kept on popping up, wouldn't go away ... I had to take the battery out and reboot to get it to stop. Then I get the message that I don't have enough memory - I have a 2 Gig media card in it??

    If anyone has the time and ability to sort this all out, or can offer any clues on anything here .. I would be greatly appreciative.

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    GaryF's Avatar
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    Re: Blackberry Software Basics Ignorance

    Hi EliB, and welcome to Pinstack...

    Gosh - where to start? I will try and field your questions in order, and I am sure you will have more - just post back and we will help!

    Desktop Manager is the interface that allows you to load and manage applications to your device (Application Loader), Synch to Outlook (calendar, address book, tasks), and manage and load media into device memory and your sd card.

    In order to sync with outlook you need to tell the software what you want to do. If you loaded 4.3 there is a wizard to walk you thru it all. With your device attatched Launch Desktop Manager (DM), Synchronize, and use the Configuration Tab. Select Configure Sync and follow the prompts.

    In order to add applications they will need to be installed on your desktop and be compatible with your device. You launch the Application Loader, and use the Add button to browse to the application .alx file. If you get a message that "no additional applications are found" you may need to download and install the device/handheld operating system on your desktop (found on your carriers web site or thru links on this forum.

    Media can be added 2 ways. Since you have a sd card, if you enable mass storage you can treat the card like a removable drive, dragging and dropping and copying music and pictures. You can use Roxio Media Manager for this, but most find it simpler the other way. Media Manager comes in handy for videos, as it will convert the videos to a format your BB will play.

    Lots of info and very broad answers....take a look, see what makes sense and what does not, and post back your questions. We are here to help!
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    takeshi's Avatar
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    Re: Blackberry Software Basics Ignorance

    Quote Originally Posted by EliB View Post
    Then I get the message that I don't have enough memory - I have a 2 Gig media card in it??
    The media card is for storing media (hence the name) -- it does not increase your system memory which is a separate, distinct and fixed pool.

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    EliB's Avatar
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    Re: Blackberry Software Basics Ignorance

    OK, so it is back to the beginning! I had to uninstall the desktop manager. I was getting all of these runtime errors from Roxio media. Also, the program was no longer finding my device.

    I am waiting till later today when I might have more time to install it again. What a pain this program is! It takes forever to download and all kinds of glitches like I haven't experienced since the old days of Windows 95 and AOL. It was just as time consuming uninstalling it. I thank the responders thus far for giving me more perspective!

    I had version 4.2.2.... Am I looking for 4.3? Where can I find that?

    So the media card doesn't help at all with expanding memory for programs such as these references I am trying to load on my BB?

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    Re: Blackberry Software Basics Ignorance

    Here's a link for the 4.3 Desktop manager:

    http://na.blackberry.com/eng/support...ab_tab_desktop

    It takes you to the RIM software download site and just choose "Download Blackberry Device and Desktop Software" and then select the version of desktop software you want.

    Also if you still have not downloaded the device software to your pc yet, you should be able to find it through this same link above under the "Access your service provider download site" link to get to the version you need. Hope this helps.

    And reguarding loading references onto your media card, maybe check out this link for Mobipocket http://www.mobipocket.com/en/HomePag...sp?Language=EN
    It's an e-reader and in their FAQ it says you can create your own e-books with a free application from them, it converts several different file types to work with the mobipocket reader. There was also something on their site about puting them on a memory card. I've never used it and am not sure how well it works, or if this is even what you're looking for, but it may be worth a look.
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    Re: Blackberry Software Basics Ignorance

    Hi Eli,

    No, the media card will not give you additional memory for applications, only for photos, video, and music. Yes, Desktop Manager is a lengthy download and install....try 4.3 (are you running Vista on your desktop) and actually if you continue to have issues with Media Manager 4.2 sp1 does not include the Roxio version and may work fine for you (also smaller file and faster download).

    Keep us updated!
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