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Two Questions: 1. What's the correct way to uninstall something on the BB? I've tried: ... Blackberry 8800 & 8820 forum

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    o1sowise's Avatar
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    Question 8820: Two uninstall questions

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    Two Questions:



    1. What's the correct way to uninstall something on the BB?
    I've tried:
    a. going into the BB's application list (Options, Advanced Options, Applications) and deleting from there.
    b. unselecting it from the DM's loader.
    Is one way better that the other, or are both wrong?
    2. Why would my DM application list (as shown to me via DM's loader) no longer show me anything that was installed via DM? It only shows me what I installed OTA (via the BB).
    If I look in the XML file located in C:\Documents and Settings\myname\Application Data\Research In Motion\BlackBerry\Loader History\, I see all my stuff, but DM no longer shows it to me.
    I don't see them listed on the BB's application list (Options, Advanced Options, Applications). I can still see and use all the apps on the BB, they just no longer appear in my list of apps, therefore none can be uninstalled.
    Edited Dec 4: If I try to re-add the "missing" apps via DM, it tells me, "No additional applications designed for your device were found." This means DM thinks it's already there, right?


    Edited Dec 7: It also will not let me add any new apps either. I get the same message: "No additional applications designed for your device were found."


    What am I doing wrong?
    Last edited by o1sowise; 12-07-2007 at 01:23 PM. Reason: Add clarrifications (in blue)

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    Re: 8820: Two uninstall questions

    This mini faq from Reddog might help, there are a bunch of links on it. good luck!

    http://blackberryforums.pinstack.com/405861-post1.html

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    Re: 8820: Two uninstall questions

    Quote Originally Posted by Ranz View Post
    This mini faq from Reddog might help, there are a bunch of links on it. good luck!

    http://blackberryforums.pinstack.com/405861-post1.html
    WOW, excellent pointer. Thank You!

    According to Reddog's #6, I have been doing it the two correct ways.

    Now, my problem is why have all my applications disappeared from both the BB application list and the DM list (which I assume uses the BB application list)?

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    Re: 8820: Two uninstall questions

    perhaps they are deleted?
    Can you still see and use those applications on your bb?
    Last edited by cabron; 12-02-2007 at 08:37 AM.

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    Re: 8820: Two uninstall questions

    Quote Originally Posted by cabron View Post
    perhaps they are deleted?
    Can you still see and use those applications on your bb?
    Yes, I can still see and use all the apps on the BB, they just no longer appear in my list of apps, therefore none can be uninstalled.

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    Re: 8820: Two uninstall questions

    Try uninstalling and re-installing ur DM and a battery pull on ur device~via BB (wap.pinstack.com)~

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    Question Re: 8820: Two uninstall questions

    Quote Originally Posted by cabron View Post
    Try uninstalling and re-installing ur DM and a battery pull on ur device~via BB (wap.pinstack.com)~
    Thanks for the suggestion, but if I cannot see any apps via the BB's application list, what would reloading the DM do for me? It sounds to me like my problem is on the BB side, not the Desktop side... No?

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    Lightbulb Re: 8820: Two uninstall questions

    See clarrifications (in blue) in Post #1.
    Last edited by o1sowise; 12-03-2007 at 01:24 PM. Reason: Add link to Post #1

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    Thumbs down Re: 8820: Two uninstall questions

    It also will not let me add any new apps either. I get the same message:
    "No additional applications designed for your device were found."
    What am I doing wrong?

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    Have you tried calloing your cell co support ?Wheni experienced hardware issues I callled att and after some trouble shooting they gave me a ticket # and sent me to rim cust svce, the rim guy was very very good and polite and he didn't stop calling me and emailing me untill I was taken care of completely

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    Re: 8820: Two uninstall questions

    Quote Originally Posted by cabron View Post
    Have you tried calloing your cell co support ?Wheni experienced hardware issues I callled att and after some trouble shooting they gave me a ticket # and sent me to rim cust svce, the rim guy was very very good and polite and he didn't stop calling me and emailing me untill I was taken care of completely
    No, I haven't. Thanks for the excellent suggestion!

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    Re: 8820: Two uninstall questions

    Can someone tell me where DM saves its info?
    If I knew, I might be able to restore it back (I take many onsite and offsite backups)...

    I found where the loader keeps its stuff. I'll post back after I play for a while.
    Last edited by o1sowise; 12-10-2007 at 03:21 PM.

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    Re: 8820: Two uninstall questions

    This morning I tried reloading the DM.
    I followed these instructions on uninstalling the DM, then installed again.
    Nothing changed.

    Then, I re ran the BB OS exe on my PC.
    As I suspected, DM didn't see any change, so it said "none" in the action column.
    But, after device rebooted, my DM now sees all the stuff on the BB.

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    Wow I'm glad you finally correctes the issue, I'm curious to know, however, if you received any assistance from RIM, or if you had to take care of it by yourself.

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    Re: 8820: Two uninstall questions

    Quote Originally Posted by cabron View Post
    Wow I'm glad you finally correctes the issue, I'm curious to know, however, if you received any assistance from RIM, or if you had to take care of it by yourself.
    Silly me never even called RIM.

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