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8820 on ATT v4.2.2.169 (platform 2.4.0.67) BES desktop 4.6 Bizzarre problem just started. Whenever I ... Blackberry 8800 & 8820 forum

  1. #1
    java's Avatar
    java no está en línea Stack level 2
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    8820 keeps wiping history on reset - HELP

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    8820 on ATT
    v4.2.2.169 (platform 2.4.0.67)
    BES
    desktop 4.6

    Bizzarre problem just started.
    Whenever I pull the battery, I lose all email messages, BB messanger threads, SMS and phone logs.
    I also lose prior but not future clander entries. My IT dept is stumped.
    No problems if I dont pull battery buy every now and again I have to.
    Never had the problem before.

    Any thoughts would be apprecaited.
    Thanks

  2. #2
    MR. H's Avatar
    MR. H no está en línea Stack level 3
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    I have the exact same problem with my 8330 when I pull the batt it removes my messanger contacts, sms and my history. The only way to retrieve the info is to plug in to DM and do a restore
    ~via smartphone mobile.pinstack.com~

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